Shipping Policy
PLEASE NOTE: ALL SHIPPING TIMELINES ARE ONCE MANUFACTURING IS COMPLETE. MANUFACTURING IS TYPICALLY 3 DAYS - 2 WEEKS (BUSINESS DAYS) UNLESS STATED OTHERWISE ON OUR HOME PAGE.
SHIPPING RATES
Domestic (United States):
Wholesale standard shipping rate is an 8% flat rate for all non palletized orders. Pallets size/ distribution orders are based on weight and quantity.
- Economy Shipping: 5-7 Days (after manufacturing timeline)
- Ground Shipping: 3-5 Days (after manufacturing timeline)
- Express Shipping: 2-3 Days (after manufacturing timeline)
International: Price is determined at the time of shipping and an invoice will be sent to the customer. All orders will not be sent until the shipping invoice has been paid. Shipping timelines will vary based on the method of shipment via air or boat.
CHANGE OF ADDRESS
If you would like to change the requested address added during checkout, please contact support@prismwaterpipes.com with the revised address. If the package has already shipped, the customer must cover all fees related to the return of the package and then the reshipping.